A robust Quality Improvement/Quality Assurance (QI/QA) program is crucial to your ability to ensure high quality care while meeting a myriad of FQHC requirements. Let us help you create or improve your QI/QA systems to enhance care quality, efficiency and patient satisfaction.
Empower your staff by giving them the tools they need to foster a culture of continuous improvement and patient-centered care.
SHS has over 25 years of experience helping health centers develop and successfully implement QI/QA systems and activities to meet federal regulatory requirements. We will collaborate with your staff to create processes that work for you, from incident management and sentinel event response to patient complaint management and clinical peer review systems.
In addition to developing required QI policies and procedures, we actively support implementation of QI activities. This includes training staff and helping them implement quality improvement cycles. Our hands-on approach ensures that your staff is well-equipped to carry forward the QI initiatives, leading to sustainable improvements in service delivery, patient outcomes, and regulatory compliance.
Having worked with community health centers nationwide, we bring a high level of understanding and expertise in the priorities and operational systems inherent in the CHC model of care.
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